Privacy Policy

Introduction

Rowley Produce is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

When you use our website, contact form, or submit a pre-order request, we may collect:

Name
Email address
Telephone number
Home address
Collection or delivery preferences
Details of products requested
Any information you choose to provide through our contact form

How We Use Your Information

We collect and process your information for the following purposes:

To receive and process pre-order requests
To contact you regarding product availability
To confirm collection or delivery arrangements
To respond to enquiries submitted through our website
To send automated emails confirming receipt of your pre-order request
To maintain business records relating to customer orders

We will only use your information for legitimate business purposes connected with your enquiry or pre-order.

Email Communications

When you submit a pre-order request, your email address will be used to send an automated acknowledgement confirming that your request has been received.

We may also use your email address to contact you regarding stock availability, order updates, collection arrangements, delivery arrangements, or any queries relating to your request.

We do not use your email address for marketing purposes unless you have specifically agreed to receive marketing communications.

Data Storage and Security

We take reasonable steps to protect personal information from unauthorised access, disclosure, alteration, or destruction.

Information submitted through our website may be stored securely by our website provider and email service provider for the purpose of managing enquiries and pre-orders.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information will only be shared where necessary to operate our website, process your enquiry, fulfil your order, comply with legal obligations, or protect our legitimate business interests.

Data Retention

We will retain personal information only for as long as reasonably necessary to manage enquiries, process orders, maintain business records, and meet legal or accounting requirements.

Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information where appropriate
Object to certain types of processing
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

Rowley Produce

Fir View Farm

Rowley Road

Little Weighton

Cottingham

HU20 3XX

Alternatively, please use the contact form available on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Privacy Policy

Rowley Produce

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